Red Carpet Service

When you request a captioned telephone, you also will receive renowned CaptionCall red carpet services, including free delivery, installation, training, and support.

Captioncall female employee assists female elder using CaptionCall table phone

When you request a CaptionCall phone, we will personally deliver it to you. Our renowned Red Carpet Service includes:

  • Free delivery. We personally deliver a CaptionCall phone to your home.
  • Free installation. We will connect your new phone and make sure it’s working correctly.
  • Free personalized training. Our professional representatives are selected because they are friendly, patient, and ready to show you how to make the most of your CaptionCall phone. You’ll get hands-on instruction and can ask any questions you need.
  • Free customer support.Can’t remember how to change phone settings? Having trouble getting messages? We’re here to help. Our customer support team is available via phone or email.
  • 100% satisfaction guarantee. If you’re not happy with your CaptionCall phone, we’re not happy. We’ll make every effort to make your experience positive. But if you are not satisfied with CaptionCall for any reason, you can return the phone at no cost.

The Red Carpet Service experience

Experience CaptionCall for yourself

CaptionCall is available at no-cost for people with hearing loss. Complete the web form to sign up and we’ll help you through the process.