CaptionCall Support
Have questions about your CaptionCall phone? Need help troubleshooting? We’re here to help.
Friendly customer support representatives are available
Monday – Friday: 7am – 8pm MT
Saturday – Sunday: 8am – 5pm MT
Holidays: 8am – 4pm MT
BEFORE YOU CALL
When you contact User Support, it helps to know your phone’s model number. Find it on the back of your phone.

CONNECT WITH US
Support resources
You might also find helpful information here:
Quick checks
Having phone trouble? Sometimes the answer is simple. You might try confirming:
Still need help? We’re ready! Call 1-877-557-2227 or email support@captioncall.com
TECHNOLOGY THAT CONNECTS PEOPLE
CaptionCall and COVID-19

Phone returns
No longer need your phone? Getting an upgrade? Not fully satisfied? We can help. Call 1-877-557-2227 and we’ll take care of the rest.
Your satisfaction is guaranteed.