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Hearing care professionals are welcome to use CaptionCall brand assets in patient educational activities, including logos, phone images, and many lifestyle images. Please review required federal disclosures.


SALT LAKE CITY – Feb. 9, 2022

Sorenson Communications Named One of America’s Best Employers by Forbes

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SALT LAKE CITY – (Feb. 9, 2022Sorenson Communications, the global leader of sign language interpreting and captioned phone services, has been named to the Forbes list of America’s Best Employers 2022. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

“We are honored to be recognized as one of America’s best employers,” said Jorge Rodriguez, CEO of Sorenson Communications. “Our commitment to providing an engaging, dynamic, and inclusive workplace is unwavering. Our employees are the heartbeat of our organization, and their dedication to excellence and commitment to connecting people through communication are what drive our success.”

Earlier this year, Sorenson announced initiatives to increase support for its workforce of American Sign Language (ASL) interpreters, including adding educational opportunities, compensation adjustments, and hiring additional interpreters. Sorenson continues to lead the industry in training ASL interpreters and set a record of providing nearly 40,000 hours of education in 2021. Additionally, Sorenson continues to offer flexible schedules and remote work opportunities.

“This award is a testament to our outstanding workforce,” said Brian Breinholt, Sorenson Chief Human Resources Officer. “We are excited for this recognition of our teams and their unparalleled efforts to support connection and communication.” 

Forbes and Statista selected the America’s Best Employers 2022 through an independent survey applied to a vast sample of approximately 60,000 American employees working for companies with more than 1,000 employees in America. Sorenson is one of 1,000 employers awarded across 25 industry sectors. The evaluation was based on direct and indirect recommendations from employees that were asked to rate their willingness to recommend their own employers to friends and family. Employee evaluations also included other employers in their respective industries that stood out either positively or negatively.

To see open positions with Sorenson, visit the careers page.

SALT LAKE CITY – Jan. 27, 2022

CaptionCall Extends Audiology Scholarship Deadline

For release: Jan. 27, 2022

CaptionCall Extends Audiology Scholarship Deadline 

Scholarship supports audiology students in advancing their education

SALT LAKE CITY, Jan. 27, 2022 – Today, CaptionCall, the leading provider of captioned telephone service for hard-of-hearing people who need captions to use the telephone, announced a deadline extension for applications for its annual audiology scholarship. The new deadline to apply is Feb. 15. Now in its sixth year, the scholarship program supports audiology students in pursuing their educational goals.

“We are pleased to continue the CaptionCall scholarship program for audiology students,” said CaptionCall CEO Jorge Rodriguez. “We are committed to investing in the next generation of audiologists who will serve people experiencing hearing loss. Audiology services are an important piece of communication accessibility.”

To be eligible for the CaptionCall audiology scholarship, applicants must:

  • Be a current undergraduate student planning to pursue full-time graduate studies in audiology
  • Be a current graduate student in an audiology program
  • Have a minimum grade point average of 3.0 on a scale of 4.0

CaptionCall will select up to eight students to receive the scholarship. Recipients must enroll in a full-time graduate-level course of study in audiology at an accredited school in the United States.

“According to the National Institute on Deafness and Communication Disorders, more than 48 million Americans experience some form of hearing loss and, as a result, they often have difficulty maintaining social connections,” said audiologist Steve DeMari, who also serves as CaptionCall’s director of business development and education. “We look forward to supporting audiology students as they continue their education and service to the hard-of-hearing community.”

For more information about the scholarship, visit the CaptionCall website.

About CaptionCall, LLC 

CaptionCall is the industry leader in the provision of captioned-telephone service that is available at no-cost to anyone who has hearing loss that necessitates the use of captions to use the phone. While hearing loss affects millions of people for many different reasons – age, illness, injury, loud working conditions, and military service – it doesn’t have to limit the quality of their phone conversations. With CaptionCall, it’s easy to communicate confidently with friends, family, and colleagues.  

CaptionCall uses advanced voice recognition technology, a transcription service, and human captioning agents to quickly provide written captions of what callers say on a large, easy-to-read screen. The CaptionCall phone works like a traditional telephone – callers simply dial and answer calls, as usual, and speak and listen using a phone handset. CaptionCall users see captions of what callers say.  

All eligible customers receive Red Carpet Service that includes professional installation, product training, and friendly customer support, enabling people everywhere to get more from their phone conversations – and more from life. 

CaptionCall is also committed to providing this essential service in a safe manner during the pandemic. Customers can choose self-guided, remotely guided, or in-person installation of phones by local CaptionCall representatives who follow current COVID-19 guidelines, including the wearing of masks. In addition, as many people with hearing loss read lips to better understand conversations, most CaptionCall representatives use clear plastic face masks. 

Press Contact 

Ann Bardsley 

Director of Public Relations 



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Important info to know

As a professional who recommends CaptionCall to your patients, there are several important things you should know and help your patients understand:

  • Hearing loss and the need for captions to use the telephone effectively are required to receive the CaptionCall captioning service and phone at no cost.
  • CaptionCall is a captioning service that uses a live captioning agent and advanced voice recognition technology to generate captions of what the user’s callers say.
  • CaptionCall is certified by the FCC to provide captioned telephone service.
  • Funding for CaptionCall service is based on an assessment paid by telephone communications companies. These companies often pass this cost along to telephone subscribers in the form of a surcharge.
  • The offer of a complimentary CaptionCall phone or captioning service cannot be tied to any other offer or program.
  • When you offer CaptionCall, you must explain the eligibility requirements.

Please contact your local Account Manager or reach out to our corporate support team at / 1-877-557-2227 if you need additional support.