CaptionCall Mobile App

With CaptionCall Mobile, you can use your mobile device to make and receive captioned phone calls wherever you are. CaptionCall Mobile is available at no cost to people with hearing loss who need captions to use the phone effectively on Apple iOS and Android devices.

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No-cost captioning app

If you no longer use a landline or just love the convenience of mobile calls, you can enjoy mobile captioning, too. The CaptionCall Mobile app and captioning service are provided at no cost to people with certified hearing loss.


What you can do with the CaptionCall Mobile App

Make and answer calls as usual. Use an in-app dial pad and choose to show captions when you answer a phone call.

Follow the conversation. Captions smoothly display what your caller says on your mobile device.

See incoming calls. CaptionCall Mobile will post an alert on your screen when a call comes in.

Receive voicemail. If you miss a call, CaptionCall Mobile saves a recording with captioning.

Save calls. Save conversations to keep track of dates, call details, and reminders.

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CaptionCall Mobile Video Tutorials

CaptionCall Mobile App for iPhone

CaptionCall Mobile App for Android

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CaptionCall Mobile FAQs

I already have a CaptionCall phone. Can I get CaptionCall Mobile?

Yes! You are already a certified user. Download the app. CaptionCall Support can help if you don’t know your account information.

Is there any cost for the CaptionCall Mobile App?

No. CaptionCall Mobile is a no-cost ADA government service provided to qualified people with hearing loss who need captions to use the phone effectively.

What mobile devices are compatible with CaptionCall Mobile?

The CaptionCall Mobile App supports iOS 11 or later, Android 7 or later.

What phone number do I use with CaptionCall Mobile?

You’ll get an additional phone number to use with the CaptionCall Mobile app. People can still call your mobile number; it can be forwarded to the CaptionCall app.

Tell us what you think

Are you a CaptionCall Mobile customer? If so please give us feedback on your experience. Your feedback helps us create a better experience for you and all of our customers.