The CaptionCall Phone

The CaptionCall captioned telephone is designed to let you hear and read what the other person is saying, so you can better understand the conversation. The phone and service are exclusively for people with hearing loss who need captions to use the phone. See it in action below.


Look what you can do

Follow the conversation. Patented SilkScroll® technology smoothly captions and displays what your callers say on a large, easy-to-read screen.

Turn up the sound. You can adjust volume and frequency to fit your hearing needs. CaptionCall phones meet TIA-4953 amplification standards.

Get voice messages. Use the built-in answering machine or one you already have.

Save your conversations. Look back at appointment times, directions, and favorite calls!

Find numbers easily. Touch the screen to dial recent calls or saved contacts.

The Most Recommended Captioning Service

Why is there no cost for CaptionCall?

CaptionCall is part of a federally funded program to benefit people with hearing loss. This fund pays the total cost of service for qualified users.


Hearing Loss
CaptionCall is specifically for people with hearing loss who have trouble hearing on the phone.

You can certify your need for captioning when you request CaptionCall.

Landline Phone Connection
You can use your existing phone number, and regular phones will work as usual.

Our no-cost Red Carpet Service

Free delivery

Free delivery

CaptionCall will schedule an in-person, at-home delivery at your convenience.



Our own installer will connect the phone and make sure it’s working correctly.

Personalized training

Personalized training

At delivery, we’ll give hands-on instruction. You get phone and email support, too.


See CaptionCall in action


Why choose CaptionCall?

No cost for captions—ever

No cost for captions
— ever!

Telephone captioning is provided as an ADA government service. CaptionCall does not charge for the phone, captioning service, delivery, or any customer support.

Exceptional phone technology

Exceptional phone technology

CaptionCall provides smooth, easy-to-read captions in real time. Our captioning agents help give more accurate transcripts than computer voice recognition technology.

Outstanding customer service

Outstanding customer service

CaptionCall customer satisfaction scores rank alongside the world’s best-known brands. Our staff is known as much for their friendly personalities as their exceptional skills.