No-Cost Telephone Captioning Service

CaptionCall is available at no-cost to anyone with hearing loss that necessitates the use of captioned telephone service. Complete the web form to sign up and we’ll help you through the process.

To order CaptionCall: 833-691-1600

Stay connected

Stay connected

Hearing loss doesn’t have to affect your ability to communicate. If you have hearing loss that necessitates the use of captions, you can qualify to have no-cost CaptionCall service installed at your home. Fill out the form or call 1-877-865-9228 for assistance.

CaptionCall phone service

The CaptionCall phone and service displays captions on a large, easy-to-read screen. Using CaptionCall is easy—you dial and answer calls just like you always have. Plus, CaptionCall is the most recommended captioned telephone solution by hearing-care professionals.

What CaptionCall users say…

“I love it. I’m 93 with only 6% hearing in one ear and 30% in the other. I have had a very hard time talking to anyone, especially when they talk too fast. This is a very helpful communication tool and I’m so thankful to have the use of it. I quite likely lost most of my hearing as a result of mortar and artillery shells landing near me in WWII.”


from Des Moines, WA

“For me the biggest advantage is that CaptionCall works with both my hearing aid types. What I’ve found here is a miracle for me. I can live more of a normal life. Without the hearing aids I hear nothing. The text on the CaptionCall phone is still important because understanding some people is difficult.”


from Reading, PA

“I have had my CaptionCall phone for over 2 years — I wish I had it 14 years ago! I hear some words, but others I do not and this phone allows me to read what my caller is saying. The CaptionCall phone makes my life much easier. I recommend it to my friends who have problems like I do. Please keep up the good job you are doing.”


from Henderson, NV

“This phone is a great piece of equipment, both in looks and performance. My hearing is so bad I almost gave up answering calls in the past, but with my new CaptionCall phone, the sound quality along with captioning is fantastic!”


from Shingletown, CA

“I am a bilateral cochlear implant user. Your CaptionCall phone is the best thing I have ever found to make and receive phone calls. I just recently found out that you had a CaptionCall mobile app for the iPad. IT’S WONDERFUL!!! Now I can receive phone calls when out and traveling.”


from Englewood, FL

“It is a relief to be able to do your own personal and business calls rather than having someone else do it for you.”


from Attleboro, MA

“I have lost all of my high-frequency hearing, which makes it totally impossible to understand what people are saying on a regular telephone or cell phone. The CaptionCall phone is my lifeline to telephonic communication. I’ve had my CaptionCall phone for over 10 years and I would be completely lost without it!”


from Melbourne, FL

“I am so happy to be able to communicate with my family. They are so used to not calling me, I had to remind them and show them the unit. AMAZING! Totally grateful for opening up conversations. Tears of JOY… thank you so much.”


from Decatur, IL

“I was not able to use the telephone for several years. Calls went unanswered because of my hearing loss. New, expensive hearing aids did not help. I had given up using the phone completely. When CaptionCall informed me that I could get a CaptionCall phone I was somewhat skeptical. This phone made all the difference. I now answer the telephone without a problem and again feel connected to the world.”


from Romulus, MI

When you get CaptionCall, you get much more than a phone:

  • Installation at no-cost — A local CaptionCall representative will deliver your phone to you and install the phone at no charge.
  • Hands-on Training at no-cost — A CaptionCall representative will train you on the features of the CaptionCall phone and answer any questions you might have during the appointment.
  • Ongoing Customer Support at no-cost — Contact our Customer Support Team or your local representative if you ever have questions about the CaptionCall phone.
  • Unlimited captioning service at no-cost to you – our voice-recognition technology and captioning agents provide customers captioned telephone service 24/7. ​

Sign up today

CaptionCall is available at no-cost. Complete the web form to sign up and we’ll contact you to schedule the installation.